Ummm yeah, no. A couple weeks ago Seth and I bought a dining room set from Roomstore. We had been looking for a while and finally found one we really liked and that would go perfect in our dining room. So Seth took off the day they were going to deliver it for them to bring us a hutch that had a wire cut so you couldnt turn on the light and then one leaf for the table when it was suppose to come with two. I thought well you know stuff happens and surely they wont screw it up for a second time. The next time I had my dad go to our house and wait for them to deliver the hutch because its hard for Seth and I to take off work all the time. Anyways so Les waited for them to come and when they finally came, the hutch was all scrached and dented. He didnt know what to do so he kept it for me to look at and see if I thought it was acceptable before he sent that one back. So I got home from work looked at it and at first I was going to just keep it and be done with it but then I got to thinking. I didnt just pay all that money for them to bring me a damage piece of furniture that I am going to have to accept and live with. I called Roomstore the next morning, told them to bring me a new one and scheduled a new delivery for the next week. Well the delivery was yesterday, and on my way home from work I get a text from Les saying "I sent the new one back, it's damaged."
ARE YOU SERIOUS!!!!! How can you deliver something damaged three times. It just blows my mind. So needless to say they got an ear full from Seth and then I called to talk to a manager who has yet to call me back. If they dont call me back by 4 then they will see my bright and shining face when I go to the store this afternoon. But Seth told told the lady if they waste our time and money for a fourth time that there truck better be big enough for them to take all the furniture out of our house so that we can go to another furniture store. Haha so there is my vent for the day. I guess we will see what happens. SOOO frustrating lol.
Colorado Vacation 2015
9 years ago
Eekkkks!!! Ya I would NOT just settle! I'd go straight to the store and get it in writing. Don't even both with phone calls. Ok there's my vent for the day :)
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